Boost your membership program and enhance the customer experience with the help of membership cards. Membership cards build customer loyalty, encouraging customers to return to your business. Membership cards incentivize doing business with your brand, helping further the gap between your company and your rivals.
Customer retention is a major focus of any business. Why? Because it’s more expensive, 5x more expensive to be exact, to acquire a new customer than to retain an existing one. Plus, existing customers spend more than new customers. 89% of companies see customer experience as a key factor in driving customer loyalty and retention, and a membership card is a great way to improve that experience.